Terms of service

Agan’s Bakery Terms of Service

Effective Date: 10/21/2024

Welcome to Agan’s Bakery! These Terms of Service govern your use of our Shopify store and outline the conditions for ordering our products. By using our website or making a purchase, you agree to these terms. Please read them carefully.

1. General Terms

  • By accessing our store, you confirm that you are at least 18 years old or have the permission of a legal guardian.
  • We reserve the right to refuse service, cancel orders, or restrict access to the site at our sole discretion.

2. Product Information

  • We strive to display accurate product descriptions and prices. However, minor variations in appearance or flavor may occur due to the handmade nature of our products.
  • All items are subject to availability, and we reserve the right to discontinue any product without notice.

3. Orders & Payments

  • Order Confirmation: When you place an order, you will receive a confirmation email. This email serves as your receipt.
  • Payment: All payments are securely processed through Shopify’s payment system. We accept major credit cards and other available payment methods listed at checkout.
  • Order Changes: Changes to your order (e.g., address updates or product adjustments) must be requested promptly. We cannot guarantee changes once the order is being processed.

4. Shipping & Delivery

  • We will make every effort to deliver your order on time. However, delivery times may vary due to factors beyond our control, such as weather conditions or courier delays.
  • Local Pickup: If offered, customers will be notified when their order is ready for pickup. Please collect orders promptly to ensure freshness.
  • Agan’s Bakery is not responsible for delivery issues caused by incorrect shipping information provided by the customer.

5. Returns, Refunds, and Exchanges

  • Due to the perishable nature of our products, all sales are final once the item has left our store. Please refer to our Return Policy for full details.
  • If there are concerns with your order at the time of pickup or delivery, please notify us immediately, and we will do our best to resolve the issue.

6. User Conduct

  • You agree not to use our store for unlawful activities or violate the rights of Agan’s Bakery, other users, or third parties.
  • We reserve the right to cancel orders or block users who engage in fraudulent, abusive, or suspicious activity.

7. Intellectual Property

  • All content on our site, including images, logos, and product descriptions, is the intellectual property of Agan’s Bakery or our partners. You may not use, reproduce, or distribute this content without permission.

8. Limitation of Liability

  • Agan’s Bakery is not liable for any damages or losses resulting from the use of our products or website, except as required by law.
  • We are not responsible for any indirect, incidental, or consequential damages caused by delays, inaccuracies, or errors on our site.

9. Privacy Policy

  • Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms of Service

  • We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use our site, you agree to the updated terms.

11. Governing Law

  • These Terms of Service are governed by the laws of Georgia, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts located within Cartersville, GA, USA.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Agan’s Bakery
Email: hello@agansbakery.com
Phone: 770-382-8882

Thank you for choosing Agan’s Bakery! We appreciate your business and look forward to serving you.